Frequently Asked Questions
Our products are creative digital downloads that can be downloaded immediately after purchase.
Take the time to read the licenses FAQ for using the files.
Sign in, Take a tour, Download all desired Templates and Get your download links via e-mail and on the dashboard of your account.
Please review the questions below before submitting a Support request.
(Following the links below will often help you answered your questions faster than contacting the help desk.)
What are Psd Templates and what software to use ?
All our free and premium flyer templates require Adobe Photoshop.
We recommend using Adobe Photoshop CS6, but most of our templates will work with Adobe Photoshop versions CS4 and above.
Our PSD templates are downloaded as fully editable Photoshop PSD file, you can edit and customize every element of the psd design.
How can I unzip product files?
Product files on Creativeflyers are delivered as a single .ZIP file, which keeps multiple files together and saves space. You can unzip a file by following these steps:
PC:
– To extract a single file or folder, double-click the compressed folder to open it. Then, drag the file or folder from the compressed folder to a new location.
– To extract the entire contents of the compressed folder, right-click the folder, click Extract All, and then follow the instructions.
Alternately: You may find that free tools like WinRAR or 7-zip help you unzip files with better results, especially for files that contain special characters in the file name.
Mac: Double click the .zip file, then search for the product folder or product file.
What happens after my purchase ?
• After purchasing a templates, you will immediately receive a confirmation email with the link,
and you still have access to your downloads via the account page: https://www.creative-flyers.com/my-account/download
• After purchase and registration you will have access
in an unlimited time to your purchase.
• If you choose to pay by credit card, it may take up to 10 minutes to validate your payment to activate your download link.
How to download and install a trial version of Photoshop ?
Just download your first Photoshop trial application from the Adobe website. Here is our Tutorial for installing the photoshop software.
Why are some models photos not included?
Due to licensing restrictions, sometimes we do not include photographs of people and models in our flyer templates.
We provide links for you to get your own copy of the images. Model stocks and images of the people we use are just one example for you to see what is possible when you use our flyers.
We make it easy to use your own images, and for most of our models, all you need is to copy and paste your photo into the predefined placeholders.
What payment methods ?
We currently accept Paypal and credit card by secure payment.
Are my data protected?
Payment is made on a secure page located on the site creative-flyers.com at the end of your order.
We work to protect your information during transmission by using the software (SSL), which encrypts the information you provide online.
Payment combines technical and physical guarantees with policies and procedures to protect your information.